m71bet Privacy Policy

1.1 Information you provide directly. When you register for an m71bet account or interact with the platform, we may collect the following categories of personal information:

• Identity data: Full name, date of birth, nationality, and copies of identity documents (such as National ID card or passport) submitted during the Know Your Customer (KYC) verification process.
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postal code within Bangladesh).
• Financial data: Mobile banking account numbers associated with bKash, Nagad, Rocket, or Upay; bank account details for players using Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or other supported institutions; and transaction history on the m71bet platform.
• Account credentials: Username and encrypted password. m71bet never stores your plain-text password.
• Communications: Records of your correspondence with our customer support team via live chat, email, or any other channel.

1.2 Information collected automatically. When you access the m71bet platform, certain technical information is collected automatically by our systems, including:

• IP address and approximate geolocation derived from your IP address.
• Device type, operating system, browser type and version, and screen resolution.
• Pages visited, features used, session duration, and clickstream data.
• Cookies and similar tracking technologies as described in Section 7 of this Policy.
• Time and date stamps of all login and logout events and financial transactions.

1.3 Information from third parties. m71bet may receive personal information about you from third-party service providers engaged to assist with identity verification, fraud prevention, and payment processing. We may also receive information from publicly available sources where this is necessary to fulfil our compliance obligations.

m71bet processes your personal data for the following lawful purposes:

• Account management: To create, maintain, and administer your m71bet account, including verifying your identity and age (21+) as part of the registration process.
• Service delivery: To enable you to access and use all features of the platform, including sports betting, live casino, slots, crash games, and fish shooting.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, and to maintain accurate financial records.
• Customer support: To respond to your enquiries, resolve disputes, and assist with account-related issues.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Regulatory compliance: To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the m71bet platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may opt out of marketing emails at any time by contacting [email protected].

3.1 m71bet processes your personal data on the following legal grounds:

• Contractual necessity: Processing that is necessary to provide the services you have requested, including account management, payment processing, and game delivery.
• Legitimate interests: Processing necessary to operate and improve the platform, prevent fraud, maintain security, and conduct analytics — provided that these interests are not overridden by your fundamental privacy rights.
• Legal obligation: Processing required to comply with applicable law, including AML obligations, KYC requirements, and responses to lawful requests from competent authorities.
• Consent: Where we rely on your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

4.1 m71bet does not sell your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and supported card and banking networks require transactional data to process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC and AML screening services that assist m71bet in verifying player identities and detecting suspicious activity.
• Game content providers: Platform providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data necessary to deliver their games on the m71bet platform.
• Technology and hosting providers: Cloud infrastructure, content delivery, and IT security vendors that host and maintain the platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by law or in response to a valid legal request, m71bet may disclose personal data to law enforcement agencies or regulatory bodies.

4.2 All third parties with whom m71bet shares personal data are contractually bound to process that data only for specified, agreed purposes and to maintain security standards consistent with those described in this Policy.

5.1 m71bet retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal retention schedules. The following indicative retention periods apply:

• Account and identity data: Retained for a minimum of five years following the closure or termination of your account, to satisfy AML and KYC record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Customer support correspondence: Retained for three years from the date of the last interaction.
• Marketing preferences: Retained until you opt out, after which records of the opt-out are retained indefinitely to prevent inadvertent re-enrolment.
• Technical and device data: Retained for up to 24 months from the date of collection.

5.2 At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

6.1 m71bet implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and loss. Key security measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields at rest, including payment method identifiers and identity document images.
• Role-based access controls limiting internal access to personal data to authorised personnel with a legitimate operational need.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Intrusion detection systems and 24/7 monitoring for anomalous access patterns.

6.2 Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, m71bet will notify affected users without undue delay and will take immediate remedial action.

6.3 You play an important role in keeping your data secure. You are responsible for maintaining the confidentiality of your m71bet login credentials and for ensuring that you log out of your account after each session, particularly when using a shared or public device.

7.1 The m71bet platform uses cookies and similar technologies (including local storage and session tokens) to deliver and improve our services. Cookies are small text files placed on your device when you visit the platform. They help us to:

• Maintain your login session and remember your preferences between visits.
• Analyse how users navigate the platform and identify areas for improvement.
• Detect and prevent fraudulent login attempts and account takeover activity.
• Deliver personalised promotional content where you have consented to receive it.

7.2 You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the m71bet platform, including your ability to stay logged in between page loads.

7.3 m71bet does not deploy third-party advertising cookies or tracking pixels that share your browsing data with external advertising networks.

8.1 The m71bet platform is strictly intended for persons aged 21 years and above. 21+ We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an underage individual, we will promptly delete that data and close the associated account.

8.2 If you believe that a person under the age of 21 has submitted personal data to m71bet, please contact us immediately at [email protected] so that we can take appropriate action without delay.

9.1 The m71bet platform is operated primarily for users in Bangladesh. However, some of our trusted technology partners and game content providers operate infrastructure located outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, m71bet ensures that appropriate contractual safeguards are in place — such as standard contractual clauses — to protect your information to a standard consistent with this Policy.

9.2 By using the m71bet platform, you acknowledge that your personal data may be processed and stored outside Bangladesh in connection with the delivery of our services, subject always to the protections described in this Policy.

10.1 The m71bet platform may contain references to third-party payment providers (such as bKash, Nagad, and Rocket) whose own privacy policies govern the handling of data you submit directly to those services. m71bet is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policy of each payment provider before submitting personal or financial information to them.

11.1 m71bet may update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable obligations. When we make material changes, we will post the updated Policy on the platform and, where appropriate, notify registered users by email. The effective date at the top of this document will always indicate when the Policy was last revised.

11.2 Your continued use of the m71bet platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should stop using the platform and may request account closure by contacting [email protected].

12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the m71bet support team:

• Email: [email protected]
• Live Chat: Available within your m71bet account dashboard, 24/7
• Response Time: Live chat within 2 minutes · Email within 4 hours (Bangladesh Standard Time, UTC+6)

12.2 We are committed to resolving all privacy-related enquiries promptly and transparently. Where a complaint cannot be resolved through our internal process, you may seek further guidance through appropriate consumer protection channels.